Accessibility
Parking: There are a number of designated accessible (disabled) parking spots located on Park Street on a first come first served basis.
Seating: There are some areas of the Stadium which aren’t accessible, however there are designated seats located along the Western Grandstand and Concourse. To book a ticket, please call Ticketek’s Accessible Seating booking line on 1300 665 915.
Relocation on the day may not be possible so please be careful when requesting seating and please ask the Ticketek staff for seating which will suit your needs.
Toilets: Accessible toilets are located inside Gate B (Western Grandstand) at the rear of the Grandstand.
Alcohol free
The alcohol free area is located in lower grandstand, section 3
Animals
All animals including dogs and other pets, with the exception of guide dogs and other assistance animals, are not allowed in the venue.
ATM
Unfortunately Netstrata Jubilee Stadium does not have an ATM on site. All outlets accept EFTPOS transactions.
Baby change
There are baby change facilities available in all accessible toilets as well as the Family Toilets which are located inside Gate B.
Bicycles
No designated bicycle parking located at Netstrata Jubilee Stadium.
Cameras
Recording devices (for commercial purposes) including tripods and cameras with detachable lenses greater than 200mm are not permitted into the Venue.
Catering
Netstrata Jubilee Stadium has a large variety of food and beverage outlets available throughout the venue, with EFTPOS available at all outlets. For most events the catering outlets open to the public when gates are open.
The venue practices the Responsible Service of Alcohol. All bars close 20 minutes prior to the scheduled full time.
You are welcome to bring your own packed food in small quantities. Plastic bottles must be sealed. Please note that all alcohol, glass bottles, breakable containers, cans and unsealed beverages are not permitted into the Stadium. Please refer to the Conditions of Entry for more information.
Cloak room
Unfortunately Netstrata Jubilee Stadium does not provide cloaking facilities.
Commercial food
Commercial food if not permitted into Netstrata Jubilee Stadium.
Commercial food is considered food from recognisable food outlets with a registered trademark or foods otherwise known as ‘fast food’. Some examples (but not limited to) are: Subway, McDonald’s, KFC, Red Rooster, sushi, fish and chips, pizza etc.
Homemade foods, packaged snack foods (potato chips, chocolate, lollies etc.) and baby food are permitted into Netstrata Jubilee Stadium. Plastic bottles must be sealed.
Please note that all alcohol, glass bottles, breakable containers, cans and unsealed beverages are not permitted into Netstrata Jubilee Stadium.
Conditions Of Entry
Please view the Conditions of Entry here.
Dress code
Patrons must be appropriately clothed for a public place. Patrons are required to wear shoes and be fully clothed. Patrons with bare feet will not be permitted entry.
Corporate hospitality areas will be subject to dress codes. As a guide, clean smart casual attire is to be worn at all times. Strictly no thongs or singlets will be accepted. Team jerseys are permitted.
First Aid
First aid is available at all major events at the venue. Should you require the assistance of first aid, please let one of our security or customer service staff know. Alternatively, the first aid room is located behind the player’s tunnel on the ground floor, on the western side of the venue.
Flags and banners
Poles (including metal flag poles), sticks or oversized flags/banners (1.5m x 1m with flagpoles over 1.4m), including “selfie sticks” are not permitted into the venue unless otherwise pre-registered with the Club. Specific conditions may apply for some events regarding the entry of flagpoles, flags and banners.
We ask spectators to be mindful that large flags and banners may restrict other spectator’s viewing capabilities. Flags and banners cannot be hung from fences and cannot obstruct signage.
Gates
There are four entrances to Netstrata Jubilee Stadium:
– Gate A (behind western grandstand)
– Gate B (north west corner, western grandstand)
– Gate C (behind northern terrace)
– Gate D (below stairs, east corner)
For all events, your match day ticket will indicate which gate to enter and where your seats (if allocated) are located.
Lost children
If your child is lost, please alert the nearest security or customer service staff. Any lost children will remain in the presence of security or Police until their parent or guardian is located.
Lost property
Please check with your nearest security or customer service staff. Post-event, lost property enquiries may be directed to 02 9587 0139 or info.jubileestadium@georgesriver.nsw.gov.au, during business hours.
Maintenance
If you see a maintenance or cleanliness issue, please bring it to the attention of any security or customer service staff so it can be rectified ASAP or text patron SMS service 0447 114 397.
Media
Access to Netstrata Jubilee Stadium for the media is located at the Player’s Gate, adjacent to Gate A. The media boxes are located on Level 3 of the Western Grandstand.
Memberships
Membership marquee will be located outside Gate A for the 19th September fixture.
Merchandise
Merchandise outlets are located inside Gate B (at the back of the Western Grandstand) and an external merchandise outlet will be trading outside Gate A (Jubilee Avenue).
Public transport
The nearest train station is Carlton Station, located approximately 700m away.
Prams/strollers
Prams and strollers are permitted into the venue however for safety reasons, must be stowed underneath seats. Prams and strollers should not be left inside gates as they are not monitored by staff.
Prohibited items
Items not permitted into Netstrata Jubilee Stadium include:
- illegal substances/illicit drugs or alcohol of any form
- cans, glass bottles, breakable containers, unsealed beverages of any kind
- commercial fast foods (food from recognisable food outlets with a registered trademark or otherwise known as ‘fast food’. This could include, but is not limited to: McDonald’s, KFC, Red Rooster, Subway, fish and chips, sushi, pizza, etc.)
- skateboards, rollerblades, bicycles
- recording devices for commercial purposes, including any lenses over 200mm
- flares, fireworks and explosives or missiles of any description, e.g. balls, frisbees, register rolls
- chopped or shredded paper which could be used as confetti, as well as register rolls, streamers or other items deemed as confetti
- selfie sticks, flags or banners over the following dimensions: 1.5m x 1m with flagpoles over 1.4m. All flags and banners must be pre-registered
- weapons, knives or imitation weapons, laser pointers, aerosol air horns, musical instruments or whistles
- coolers/eskies larger than 30cm L x 20cm W x 35cm H
- any large item that cannot be placed safely under a seat
- the carriage and operation of drones (or any such aircraft)
Netstrata Jubilee Stadium is a non-smoking venue (including e-cigarettes). Pass outs are available to patron at all gates. Please hold on to your tickets as they must be presented with a valid pass out for that gate to re-renter the venue. Pass-outs are available until 20 minutes prior to the scheduled full time.
The Smoke-free Environment Act 2000 “4 meter law” requires patrons to move four (4) meters away from the entry point to smoke.
TAB outlet
Netstrata Jubilee Stadium does not have any TAB facilities on-site. Please proceed to St. George Leagues Club.
Taxis
There is no designated taxi rank at this venue. The closest available is at St. George Leagues Club.
Ticketing
We encourage patrons to pre-purchase tickets through Ticketek by calling 13 28 49 or visiting the Ticketek website.
Tickets for all major events are available from Ticketek or at the Box Office on event day (subject to availability). The Box Office for ACL matches is located at Gate A (Jubilee Avenue).
Ticket information:
- Family ticket: Family of 4 (admits 4) (2 adults and 2 juniors or 1 adult and 3 juniors)
- Junior ticket: 5-16 years inclusive. Children aged 4 and under are admitted free of charge when not occupying a seat.
- Concession: Must hold a current Secondary Student card; Full-time Tertiary card; TPI card; VET Affairs Gold card or Senior’s card. Patrons must show ID upon request
Umbrellas
Umbrellas may be brought into the venue however cannot be opened in the seating bowl. The use of umbrellas within the venue is prohibited for AFC Champions League 2 matches.
Undercover seating
Netstrata Jubilee Stadium has a wide variety of seating options. The Upper Grandstand and Lower Grandstand has plenty of undercover seating and provide the most protection from the rain. The front rows of both levels may get wet dependent on wind direction. All other areas of the Stadium are not undercover, so pack a poncho!
