Accessibility
Parking: There are a number of designated accessible (disabled) parking spots located on Park Street. Patrons must pre-book through Sydney FC (8314-5100) and are required to display their parking permit in their window at all times
Seating: There are some areas of the Stadium which aren’t accessible, however there are designated seats located along the Western Grandstand and Concourse. To book a ticket, please call Ticketek’s Accessible Seating booking line on 1300 665 915.
Relocation on the day may not be possible so please be careful when requesting seating and please ask the Ticketek staff for seating which will suit your needs.
Toilets: Accessible toilets are located in the Northern Terrace (Unisex), under The Deck (Western concourse) and inside Gate B (Western Grandstand) at the rear of the Grandstand.
Road Closures (prior to HAL kick off):
| Road closures | Description | From | To |
| Jubilee Avenue (Parking Lanes) | Temporary closure of parking lanes on both sides of Jubilee Avenue between Princes Hwy and Park St/Colvin Ave | 5 hours prior to main game | 1 hour post-match |
| Jubilee Avenue | Temporary closure between Princes Hwy and Park St/Colvin Ave (Police take out turning lanes on highway) | 1 hour prior to main game | 1 hour post-match |
| Park Street | Temporary closure between Jubilee Ave and English St | 3 hours prior to main game | 1 hour post-match |
| English Street | Temporary closure between Princes Hwy and High St | 3 hours prior to main game | 1 hour post-match |
| Princes Highway | Plane closure on Princes Hwy (between Ecole St and English St) for buses, taxis and pre-booked ticket holders | 1 hour prior to main game | 1 hour post-match |
| Lobb Crescent | Jubilee Ave closed between Lobb Cres and Princes Hwy. Police assisting pedestrians across roadway | Main game kick-off | 1 hour post-match |
Alcohol free
The alcohol free area is located on the “Family Hill” (Southern end of Eastern Hill).
Animals
All animals including dogs and other pets, with the exception of guide dogs and other assistance animals, are not allowed in the venue.
ATM
Unfortunately Netstrata Jubilee Stadium does not have an ATM on site. All outlets accept EFTPOS transactions.
Baby change
There are baby change facilities available in all accessible toilets as well as the Family Toilets which are located inside Gate B.
Bicycles
No designated bicycle parking located at Netstrata Jubilee Stadium.
Cameras
Recording devices (for commercial purposes) including tripods and cameras with detachable lenses greater than 200mm are not permitted into the Venue.
Catering
Netstrata Jubilee Stadium has a large variety of food and beverage outlets available throughout the venue, with EFTPOS available at all outlets. For most events the catering outlets open to the public when gates are open.
The venue practices the Responsible Service of Alcohol. All bars close 20 minutes prior to the scheduled full time.
You are welcome to bring your own packed food in small quantities. Plastic bottles must be sealed. Please note that all alcohol, glass bottles, breakable containers, cans and unsealed beverages are not permitted into the Stadium. Please refer to the Conditions of Entry for more information.
Cloak room
Unfortunately Netstrata Jubilee Stadium does not provide cloaking facilities.
Commercial food
No commercial food is permitted.
Commercial food is considered food from recognisable food outlets with a registered trademark/known as ‘fast food’. Some examples (but not limited to) are: Subway, McDonalds, KFC, Red Rooster, sushi, etc. Homemade food is permitted into the Stadium.
Conditions Of Entry
Please view the Conditions of Entry here for all facts relating to current safety measures in place as a result of the COVID-19 pandemic.
Dress code
Patrons must be appropriately clothed for a public place. Patrons are required to wear shoes and be fully clothed. Patrons with bare feet will not be permitted entry.
Corporate hospitality areas will be subject to dress codes. As a guide, clean smart casual attire is to be worn at all times. Strictly no thongs or singlets will be accepted. Team jerseys are permitted.
First Aid
First aid is available at all major events at the venue. Should you require the assistance of first aid, please let one of our security or customer service staff know. Alternatively, the first aid room is located behind the player’s tunnel on the ground floor, on the western side of the venue.
Flags and banners
Poles (including metal flag poles), sticks or oversized flags/banners (1.5m x 1m with flagpoles over 1.4m), including “selfie sticks” are not permitted into the venue unless otherwise pre-registered with the Club. Specific conditions may apply for some events regarding the entry of flagpoles, flags and banners.
We ask spectators to be mindful that large flags and banners may restrict other spectator’s viewing capabilities. Flags and banners cannot be hung from fences and cannot obstruct signage.
Gates
There are four entrances to Netstrata Jubilee Stadium:
– Gate A (behind western grandstand)
– Gate B (north west corner, western grandstand)
– Gate C (behind northern terrace)
– Gate D (below stairs, east corner)
For all events, your match day ticket will indicate which gate to enter and where your seats (if allocated) are located.
Lost children
If your child is lost, please alert the nearest security or customer service staff. Any lost children will remain in the presence of security or Police until their parent or guardian is located.
Lost property
Please check with your nearest security or customer service staff. Post-event, lost property enquiries may be directed to 02 9587 0139 or info.jubileestadium@georgesriver.nsw.gov.au, during business hours.
Maintenance
If you see a maintenance or cleanliness issue, please bring it to the attention of any security or customer service staff so it can be rectified ASAP.
Masks
Masks are mandatory when entering and moving throughout the venue. Masks can only be removed once in your assigned seat and when consuming food or beverages.
Media
Access to Netstrata Jubilee Stadium for the media is located at the Player’s Gate, adjacent to Gate A. The media boxes are located on Level 3 of the Western Grandstand.
Memberships
Membership marquee is not available due to COVID restrictions.
Merchandise
Merchandise outlets are located inside Gate B (at the back of the Western Grandstand) and The Hill (South). For certain events, an external merchandise outlet may be trading outside Gate A (Jubilee Avenue).
Public transport
The nearest train station is Carlton Station, located approximately 700m away.
Prams/strollers
For safety reasons, prams and strollers are not permitted into seated areas and only on certain areas on the hill. Prams left inside gates by patrons are not monitored by staff and no cloaking is available.
Prohibited items
Items not permitted into Netstrata Jubilee Stadium include:
– illegal substances/illicit drugs or alcohol of any form
– cans, glass bottles, breakable containers, unsealed beverages of any kind
– commercial fast foods (food from recognisable food outlets with a registered trademark/known as ‘fast food’. This could include, but is not limited to: McDonald’s, KFC, Red Rooster, Subway, fish and chips, sushi)
– skateboards, rollerblades, bicycles
– recording devices for commercial purposes, including any lenses over 200mm
– flares, fireworks and explosives or missiles of any description, e.g. balls, frisbees, register rolls, streamers, confetti
– selfie sticks, flags or banners over the following dimensions: 1.5m x 1m with flagpoles over 1.4m. All flags and banners must be pre-registered
– weapons, knives or imitation weapons, laser pointers, aerosol air horns, musical instruments or whistles
– coolers/eskies larger than 30cm L x 20cm W x 35cm H
Smoking
Netstrata Jubilee Stadium is a non-smoking venue (including e-cigarettes). Pass outs are available to patron at all gates. Please hold on to your tickets as they must be presented with a valid pass out for that gate to re-renter the venue. Pass-outs are available until 20 minutes prior to the scheduled full time.
The Smoke-free Environment Act 2000 “4 meter law” requires patrons to move four (4) meters away from the entry point to smoke.
TAB outlet
Netstrata Jubilee Stadium does not have any TAB facilities on-site. Please proceed to St. George Leagues Club.
Taxis
There is no designated taxi rank at this venue. The closest available is at St. George Leagues Club.
Ticketing
Tickets for all major events are available from Ticketek.
Box offices are closed due to current COVID restrictions, please pre-purchase your tickets and have them ready on your mobile device or printed in advance.
Ticket information:
– General admission: general admission located on grassed areas.
– Family: Family of 4 (admits 4) (2 adults and 2 children or 1 adult and 3 children)
– Age limits: Junior: 4-16 years inclusive, 0-3 free on the knee
– Concession: Must hold a current Pension Card (Aged, Single Parent or Disability), Veteran Affairs, TPI Association of NSW card, Seniors Card Fulltime Tertiary or Secondary Student Card. Patrons must show ID upon request.
Umbrellas
Umbrellas may be brought into the venue however cannot be opened in the seating bowl. The use of umbrellas within the venue should take into account patron comfort
Undercover seating
Netstrata Jubilee Stadium has a wide variety of seating options. The Upper Grandstand and Lower Grandstand has plenty of undercover seating and provide the most protection from the rain. The front rows of both levels may get wet dependent on wind direction. All other areas of the Stadium are not undercover, so pack a poncho!
